Many Canadian immigration application streams require that applicants provide employer reference letters. These letters are often the most important parts of applications.
It is very important that employment reference letters be concise, descriptive, and accurate.
In Iqbal v. Canada (Citizenship and Immigration), the Federal Court upheld a misrepresentation finding where an employer had combined the applicant’s job duties. Instead of saying that the employee had worked as a Customer Service Representative from 2006-2009, and then as a Customer Service Manager from 2009-2011, the employer wrote that from 2006-2011 the employee had been a Customer Service Representative and a Customer Service Manager from 2006-2011.