Environmental Overview – Accra

7th Aug 2013 Comments Off on Environmental Overview – Accra

The following is a summary of the Environmental Overview of the immigration functions at the Canadian High Commission in Accra (the “Environmental Overview”).  The Environmental Overview was prepared as part of the Citizenship and Immigration Canada 2013-2014 planning exercise, and is current as of January 2013.

Environment

The Canadian High Commission in Accra (“CIC Accra”) provides visa services to residents of Ascension, Benin, Gambia, Ghana, Guinea-Conakry, Liberia, Nigeria (permanent residents only), Sao Tome and Principe, Sierra Leone, St. Helena, Togo, and Tristan da Cunha.

Contrary to popular misconception, CIC Accra has no role in managing the Lagos Visa Office.  Notwithstanding that, since the fall of 2012, an officer from CIC Accra has assisted the Lagos Visa Office in processing temporary resident applications on two occasions for a total period of four weeks.  Upon return from one visit, the officer brought approximately 200 Temporary Resident Visa files from the Lagos Visa Office to CIC Accra.  Original passports were left in the Lagos Visa Office and visas were remotely printed there.

Quality Assurance

The last half of 2012 witnessed several changes to the Immigration Program at CIC Accra.  All permanent resident visas are issued by the Immigration Program Manager to ensure procedures and decision-making are consistent and fair.  Interview waiver citeria have been put in place to better triage and risk-manage Family Class cases and reduce processing times, when previously all cases were called to interview without exception.  The use of DNA tests has been limited to the exception rather than the rule.  Temporary resident processing times have been amended from same-day to five days.

[In 2013], Accra will implement two important quality assurance activities, as follows:

1) Our current inventory of refugee (CR) application is in disarray.  

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