Many people entering Canada find themselves at customs being constantly referred to secondary examination.  There, they are often told by the Canada Border Services Agency (“CBSA“) that their referral to secondary examination was the mandatory result of an enforcement flag being on their file. Referral to secondary examination is time consuming.  Unnecessary referrals are a burden on both travellers and CBSA.  Because of this, CBSA was traditionally quite facilitative when it came to individuals requesting that an enforcement flag on their file be removed.  As a supervisor from the CBSA explained […]

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